Terms of Service

Company Name: Chongqing Zhixi Traceability E-Commerce Co., Ltd.
Email: service@virexaia.com


Overview

Welcome to Virexaia™.

These Terms of Service (“Terms”) describe the rules, responsibilities, and conditions that apply when you access or use our website, purchase our products, or interact with our services.

Throughout these Terms, the words “Virexaia™,” “we,” “us,” and “our” refer to Chongqing Zhixi Traceability E-Commerce Co., Ltd., the operator of this online store.

By visiting our website, browsing our products, placing an order, or using any of our services, you agree to be bound by these Terms and our related policies, including our Privacy Policy. If you do not agree with these Terms, please discontinue use of our website.

Section 1 - Website Access & Customer Accounts

By using our website, you confirm that you meet the legal age requirements in your location or have received permission from a parent or legal guardian when applicable.

To purchase products or access certain features, you may need to provide information such as:

  • Email address
  • Billing information
  • Shipping details
  • Payment information

You agree that all information provided is accurate, complete, and current.

If you create an account, you are responsible for protecting your login information and all activities conducted through your account. Accounts may not be transferred, sold, or used by unauthorized individuals.

Section 2 - Product Information

At Virexaia™, we make every effort to display our products accurately, including descriptions, images, features, and specifications.

However, please understand that:

  • Colors may vary slightly depending on your screen settings and device display
  • Product appearance may differ slightly from digital images
  • Product details, availability, and specifications may be updated without prior notice

We reserve the right to modify, discontinue, or limit product availability at any time.

Section 3 - Orders & Purchases

When you submit an order through our website, you are making a request to purchase our products.

Virexaia™ reserves the right to:

  • Accept or decline orders
  • Correct pricing or product information errors
  • Cancel orders when necessary
  • Limit order quantities for specific customers or regions

An order is considered accepted only after payment has been successfully processed and an order confirmation has been issued.

Please carefully review your order information before completing checkout. Once processing begins, cancellation or modification requests may not always be possible.

All purchases are intended for personal household use unless otherwise authorized by Virexaia™.

Section 4 - Pricing & Payment Information

Product prices, discounts, promotions, and offers may change at any time without notice.

The final price charged will be the price displayed during checkout and confirmed in your order confirmation.

Unless otherwise stated, prices may not include:

  • Applicable taxes
  • Shipping fees
  • Customs charges
  • Import-related costs

You agree to provide accurate payment and billing information when placing an order.

By submitting payment details, you confirm that:

  • You are authorized to use the selected payment method
  • Your payment information is accurate
  • You agree to pay all charges associated with your purchase

Section 5 - Shipping & Delivery

Virexaia™ works with trusted fulfillment and shipping partners to deliver your orders efficiently.

Delivery dates provided on our website are estimated and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs inspections
  • Weather conditions
  • Events outside our reasonable control

Once an order has been transferred to the shipping carrier, responsibility for transit-related delays follows the carrier’s shipping process.

Section 6 - Intellectual Property Rights

All content available through the Virexaia™ website, including:

  • Brand names
  • Logos
  • Product designs
  • Images
  • Text content
  • Graphics
  • Website layouts

is owned by or licensed to Virexaia™ and protected under applicable intellectual property laws.

You may use our website only for personal, non-commercial purposes.

Without written permission, you may not:

  • Copy or reproduce our content
  • Modify or distribute materials
  • Use our trademarks or branding
  • Create derivative works from our website content

All rights not expressly granted remain reserved.

Section 7 - Third-Party Services & Tools

Our website may include features, services, or tools provided by third parties.

These third-party services are provided for convenience, and Virexaia™ does not control or guarantee their performance, availability, or content.

Your use of third-party services is subject to the terms and policies provided by those third parties.

Section 8 - External Links

Our website may contain links to external websites operated by third parties.

Virexaia™ is not responsible for:

  • The content of external websites
  • Their privacy practices
  • Their products or services
  • Any transactions completed through third-party websites

Please review third-party policies before engaging with external services.

Section 9 - Shopify Platform

Our online store is powered by Shopify, which provides the technology platform that allows us to operate our website and process customer transactions.

Your purchases are made directly with Virexaia™.

Shopify is not responsible for products purchased from our store or any issues arising from transactions between customers and Virexaia™.

Section 10 - Privacy Protection

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that you understand how your information may be collected, processed, and used to provide services, complete transactions, and improve your shopping experience.

Section 11 - Customer Feedback

If you provide feedback, reviews, suggestions, images, or other content to Virexaia™, you grant us permission to use that content for business purposes, including improving and promoting our products and services.

You confirm that:

  • You own the rights to submitted content
  • Your feedback does not violate any third-party rights
  • Your submissions are accurate and lawful

Virexaia™ reserves the right to remove content that violates these Terms or applicable laws.

Section 12 - Errors & Updates

Occasionally, our website may contain incorrect information, including product details, pricing, promotions, or availability.

We reserve the right to correct errors, update information, modify content, or cancel affected orders when necessary.

Section 13 - Prohibited Activities

You agree not to use our website for unlawful or unauthorized purposes, including:

  • Violating laws or regulations
  • Attempting unauthorized access
  • Uploading harmful software or viruses
  • Copying or exploiting website content
  • Collecting customer information without permission
  • Providing false information
  • Interfering with website operation or security

We reserve the right to restrict access or terminate accounts that violate these Terms.

Section 14 - Termination

Virexaia™ may suspend or terminate access to our services if we determine that these Terms have been violated.

Any obligations or responsibilities that occurred before termination will remain valid.

Section 15 - Disclaimer

Our website and products are provided on an “as available” basis.

While we strive to provide accurate information and reliable products, Virexaia™ does not guarantee that:

  • Website access will always be uninterrupted
  • Information will always be error-free
  • Products will meet every individual expectation

Applicable consumer rights remain unaffected.

Section 16 - Limitation of Liability

To the maximum extent permitted by law, Virexaia™ and its affiliates shall not be responsible for indirect, incidental, or consequential damages resulting from:

  • Website usage
  • Product purchases
  • Service interruptions
  • Third-party services

Section 17 - Indemnification

You agree to protect and hold harmless Virexaia™, its partners, employees, and service providers from claims or damages resulting from:

  • Your violation of these Terms
  • Your misuse of our services
  • Your violation of applicable laws or third-party rights

Section 18 - Severability

If any part of these Terms is determined to be invalid or unenforceable, the remaining sections will continue to remain effective.

Section 19 - Entire Agreement

These Terms, together with our other published policies, represent the complete agreement between you and Virexaia™ regarding your use of our services.

Section 20 - Assignment

You may not transfer your rights or obligations under these Terms without written approval from Virexaia™.

We may transfer our rights and responsibilities when necessary to operate our business.

Section 21 - Governing Law

These Terms shall be governed and interpreted according to applicable laws in the jurisdiction where Chongqing Zhixi Traceability E-Commerce Co., Ltd. operates.

Section 22 - Headings

Section titles are provided for convenience only and do not affect the meaning or interpretation of these Terms.

Section 23 - Changes to These Terms

Virexaia™ may update these Terms from time to time.

Any changes will become effective once posted on our website. Continued use of our services after updates means you accept the revised Terms.

Section 24 - Contact Information

If you have questions regarding these Terms of Service, please contact us:

Brand: Virexaia™
Company: Chongqing Zhixi Traceability E-Commerce Co., Ltd.
Email: service@virexaia.com

Thank you for choosing Virexaia™.
We are committed to creating a trusted shopping experience and bringing thoughtfully designed products into your home.